Our privacy policy
The protection of your personal data is very important to us. We therefore process your data exclusively on the basis of the statutory provisions (GDPR, TKG 2003). In this privacy policy, we inform you about the most important aspects of data processing within the framework of our website.
Responsible body within the meaning of the GDPR + contact details
The responsible body for data processing on this website is:
Eisen-Bacher LLC & Co KG
Umfahrungsstrasse 635
A-6290 Mayrhofen
Phone: +43 5285 62448
E-Mail: office@eisenbacher.com
Storage period
Unless a more specific storage period is specified in this privacy policy, your personal data will remain with us until the purpose for data processing no longer applies. If you assert a legitimate request for deletion or revoke your consent to data processing, your data will be deleted unless we have other legally permissible reasons for storing your personal data (e.g., tax or commercial law retention periods); in the latter case, deletion will take place once these reasons no longer apply.
Data usage
We primarily process your data for the purpose of handling your request.
Another part of the data is collected to ensure the error-free provision of the website. Other data may be used to analyze your user behavior.
SSL or TLS encryption
This site uses SSL or TLS encryption for security reasons and to protect the transmission of confidential content, such as orders or inquiries that you send to us as the site operator. You can recognize an encrypted connection by the fact that the address line of the browser changes from “http://” to “https://” and by the lock symbol in your browser line.
If SSL or TLS encryption is activated, the data you transmit to us cannot be read by third parties.
Your rights
You have the right to information, correction, deletion, restriction, data portability, revocation, and objection. If you believe that the processing of your data violates data protection law or that your data protection rights have been violated in any other way, you can complain to the supervisory authority. In Austria, this is the Data Protection Authority..
Data collection on this website
Contact via form and email
If you contact us via the form on the website or by email, or if you order a voucher, the data you provide will be stored by us for the purpose of processing your request and will then be deleted (unless statutory retention periods apply). We will not pass on this data without your consent.
Web analytics (Matomo)
We use Matomo to analyze our website traffic. The last two bytes of your IP address are anonymized before being stored. We also do not use cookies. This analysis data is stored exclusively on the server specified by us and is not passed on to third parties.
Matomo collects the following data:
- IP address
- Date and time of website visit
- Title and URL of the page visited
- Referrer URL
- Screen resolution
- Time zone
- Files downloaded by the user
- Outlinks clicked
- Country of the visitor
- Language of the browser used
- User agent
Hosting provider
This website is hosted externally. The personal data collected on this website is stored on the servers of the host/hosts. This may include IP addresses, contact requests, meta and communication data, contact details, names, website accesses, and other data generated via a website.
External hosting is carried out for the purpose of fulfilling contracts with our potential and existing customers and in the interest of secure, fast, and efficient provision of our online services by a professional provider (Art. 6 (1) (f) GDPR). If consent has been requested, processing is carried out exclusively on the basis of Art. 6 (1) (a) GDPR. Consent can be revoked at any time.
Our host(s) will only process your data to the extent necessary to fulfill their service obligations and will follow our instructions regarding this data.
Embedded content from other websites
This website uses third-party services so that we can provide you with all of its features. Specifically, content from Google Maps is integrated into our website. However, this content will only be displayed after you have given your prior consent. You can revoke this consent at any time by clicking on the “Cookie settings” link at the bottom of the website.